HellaGood is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.
When buying or selling online, caution must always be exercised. The overwhelming majority of online transactions are completed without incident, but HellaGood have developed the following guidelines to help ensure that your online shopping experience is safe and secure
SAFETY AND SECURITY TIPS
If using a public computer or terminal, always log out when you complete an online session Hella Good.
will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order on HellaGood, registering for payments and contacting Hella Good directly.
If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to [Website] for investigation.
If you receive a suspected spoofed HellaGood e-mail, or discover a fake HellaGood web site, please report the incident to HellaGood.
WHICH PAYMENT TYPES ARE ACCEPTED?
- American Express (Amex)
- Apple Pay
- Google Pay
- Shop pay
IS IT SAFE TO ENTER MY CARD NUMBER ONLINE?
You can safely enter your entire credit card number via our secure server, which encrypts all submitted information
WHY DID MY CREDIT CARD AUTHORISATION FAIL?
It is not uncommon for a request for credit card authorisation to fail once or twice before the card is finally authorised. We will send you an e-mail if we experience difficulties in authorising your credit card. You are always welcome to submit new credit card information to us for a particular order, provided that the order has not yet entered the shipping process.